HyPace · Account
Delete your account
This removes your Auth user and owned training data on HyPace servers. It does not cancel an App Store or Google Play subscription by itself.
In the app (fastest)
1. Open HyPace and sign in.
2. Go to Profile → Account.
3. Tap Delete account and confirm.
The app calls our server, which deletes your Firebase Auth user, Firestore trees under your user ID, Storage files under users/{uid}/, and then signs you out on this device.
Without the app
If you uninstalled HyPace, email us from the same address you used to sign in:
Email delete request ammarmalli65@gmail.com
- Subject: Delete my HyPace account
- Include the email on the account (and Google account name if you used Google Sign-In).
We complete email requests within 30 days, usually sooner. We may ask you to confirm ownership of the address.
What is deleted
- Firebase Authentication user
- Athlete profile and preferences
- Sims, train sessions, active workout, week plan, race weekend, station stats, goals, notification docs
- Push registration for that user
- Files stored under your user folder
What is not deleted here
- Google Play / App Store billing. Cancel Premium in the store so you are not charged after the period ends. Deleting HyPace does not refund past charges.
- Store records. Google and Apple keep purchase history as required for payments.
- Aggregated diagnostics that can no longer identify you.
After deletion
You can create a new HyPace account with the same email later. Training history from the deleted account does not come back.